- Record the 'best' solutions to commom problems and issues
- Construct an ontology / taxonomy, identify gaps and seek expertise to fill them
- Encourage collection, indexing and distribution of best practices and lessons learned
- Conduct formal After Action Reviews (AARs), encourage periodic reflections, craft patterns top collect solutions that work from experience
- Knowledge Harvesting ( Capturing and transferring vital know-how )
- Set up a question driven community
Wednesday, 20 February 2008
Gathering knowledge
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